FAQ - Frequently Asked Questions

  1. Your Company Name:
  2. Your Company Location:
  3. Your Company Landline or Contact Number (Office and project site):
  4. Your Company Contact persons: ( Office and Project Site ):
  5. Your Site or Project Location (Google Map Link):
  6. Your Company Requirements ( AFSS, FDAS , FM-200, KFSS, Foam, Novec-1230 ) :
  7. Project Floor plan or Layout or Design ( PDF or Cadfile ) :
  8. then Email it to info@hepdro.com and our sales Department will Response.
  1. Your Company Name:
  2. Your Company Location:
  3. Your Company Landline or Contact Number (Office and project site):
  4. Your Company Contact persons: ( Office and Project Site ):
  5. Your Site or Project Location (Google Map Link):
  6. Your Company Requirements ( AFSS, FDAS , FM-200, KFSS, Foam, Novec-1230 ) :
  7. Project Floor plan or Layout or Design ( PDF or Cad file ) :
  8. then Email it to info@hepdro.com and our sales Department will Schedule you.

The number Depends on Some factors:

  1. Project Availability: if the Project Site is 24hrs Available for Installation, if there’s other contractor in the area, like doing some structural works, electrical work, 
  2. Location Weather: If the location is flooded or outside the building. We have a License safety officers who will evaluate the safety environment of the area whether it is safe to our clients side (your company peoples) and to our engineers and technical workers, if not we will not continue our work.
  3. Power Source: Some of projects Requires Some Heavy Electrical Equipments
  4. Type Of System: Whether its clean agent fire suppression system, Automatic Fire Sprinkler system or Fire Detection & Alarm System.
  5. Quantity: How many Sprinkler Heads, Fire Detection Devices & materials.
  • 3m Novec
  • Fike
  • FireTrace
  • Ansul
  • KSB ( Germany )
  • Viking
  • Fireking
  • Kennedy
  • Tornatect
  • cheguard
  • edwards
  • Aurora ( USA )
  • Amerex
  • Fenwal
  • Dynaflo ( USA )
  • Eaton ( USA )
  • Omni
  • Honeywell
  • HD Fire
  • Goulds ( USA )
  • System sensor
  • Steamplus
  • Sta rite
  • Spectrex
  • Patterson
  • ZST
  • Fuji
  • Hochiki
  • Firefly
  • Kidde
  • Giacomini 
  • Janus
  • Great Volume
  • Fesco
  • Asenware
  • LVT ( India ) 
  • Det Tronics
  • nimbo
If one of our team said that they are already send an email. please check your SPAM FOLDER to your email account.
  1. Open / Click the Spam Folder on your Email.
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  2. Select and Open the email from email@hepdro.com, Click REPORT NOT SPAM, so when we send another email it will be on your email inbox.
    FAQ-Fm-200-supplier-contractor-in-ph
  3. then Check your email Inbox.
    FAQ-novec-1230-supplier-contractor-in-ph

TERMS AND ABBREVIATIONS in fire protection

°C: °Centigrade

LCD: Liquid Crystal Display
°F: °Fahrenheit

LED: Light Emitting Diode
A: Ampere

MEA: Materials and Equipment Acceptance
Division of the City of New York
AC: Alternating Current

NAC: Notification Appliance Circuit
ADA: Americans with Disabilities Act

N.C.: Normally Closed
AH: Ampere Hour

NEC: National Electrical Code
AHJ: Authority Having Jurisdiction

NFPA: National Fire Protection Association
ARC: Automatic Release Circuit

N.O.: Normally Open
AWG: American Wire Gauge

NYC: New York City
CSFM: California State Fire Marshal

PCB: Printed Circuit Board
DACT: Digital Alarm Comm. Transmitter

pF: Pico-farads
DC: Direct Current

P/N: Part Number
DET: Detector

PSU: Power Supply Unit
EOLD: End of Line Device

RAM: Random Access Memory
EOLR: End of Line Resistor

SLC: Signaling Line Circuit
FM: Factory Mutual

TB: Terminal Block
ft.: Feet

UL/ULI: Underwriters Laboratories, Inc.
HSD: High Sensitivity Smoke Detector

V: Volts
Hz: Hertz (Frequency)

Vac: Volts AC
in.: Inch

Vdc: Volts DC
IRI: Industrial Risk Insurers

VRMS: Volts Root Mean Square